Frequently Asked Questions
about the Interton products

How can I exit Demo mode in app on iOS with a binaural fitting?
How to connect hearing aids with Interton app on iOS?
How to connect hearings aids with Interton App on Android?
How do I pair accessories manually?
Why are there no sounds in hearing aids streaming from TVstreamer?
Why is the 'Ear to Ear' functionality no longer working?
How can I toggle between Bluetooth devices on iOS when streaming?
How can I stream audio from Androiddevices?
Why there is no sound in my hearing aid?
What should I do when the receiver becomes loose?
How do I change domes properly?
How do I replace batteries in the hearing aid?
How can I check for the latest Interton App version on an iOS device?
Where can I get support if I have questions about my app?
How can I check for the latest Interton App version on an Android device?

Hearing aids and allergies

At Interton we design all our products with thoroughly tested and certified materials to minimize the possibility of any allergic reactions. All the materials we use are carefully selected and those that have direct contact with skin are subject to biocompatibility testing and certification. Our products do not contain or have not been exposed to the allergenic fragrances listed in the EU Directive 2009/48/EC.

Allergic reactions caused by wearing hearing aids are very rare but can occur in exceptional circumstances where people have highly sensitive skin. We’ve compiled a set of questions and answers for people with highly sensitive skin or allergies to certain materials. If you have a question that is not listed below, or you would like more information about the materials used in our hearing aids, you are welcome to contact us here

I have been patch tested for contact allergies. Can I wear your hearing aids?
Is it possible a hearing aid can activate dermatitis or another kind of skin irritation even though the hearing aid doesn’t contain any irritants?
I am allergic to nickel. Can I use your hearing aids, or can they activate a reaction?
I have an allergy to latex. Is there any risk of a reaction to latex with wearing your hearing aids?
You use ABS (Acrylonitrile Butadiene Styrene) in the shell of your hearing aids. I am allergic to styrene; can I get an allergic reaction from wearing your hearing aids?

Support material for hearing aid users


Get help troubleshooting your Interton hearing aids and download support material such as hearing aid manuals and more. 
Go to support